We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how BAANKA collect, use, share, protect or otherwise process your personal information through Baanka website www.baanka.com. While you may be able to browse certain sections of the Platform without registering with us.

Please read this Privacy Policy carefully. By accessing, browsing or otherwise using the Website you acknowledge that you have read, understood and agreed to this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, you must not use the Website.

Collection

What personal information do we collect from the people who visit our website?
When you register on our site, the personal information we collect may include your Name, Billing Address, Delivery address, Email id, telephone number and payment details.

When do we collect information?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email id, billing Address, delivery address, telephone number, payment information or other details to help you with your experience.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, special offers, survey and/or other site feature.
  • To quickly process your transactions.
  • To contact you with periodic emails regarding your order or other products and services.
  • For research, analysis, risk management, legal, accounting, administrative, testing, monitoring and for our business operations.

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems, and are required to keep the information confidential.

We do not sell, trade, or otherwise transfer to third party your personally identifiable information unless we get your advance permission. We may disclose your information when we believe disclose is needed to comply with the law, enforce our site policies, protect ours or others’ rights, property, safety, or if you violate our Terms of Service.

Third Party Services Disclosure
The third-party services providers used by us, such as payment gateway and other payment transaction processors, will only collect, use and disclose your information to the extent necessary for them to facilitate the services they provide to us, and are also required to keep the information confidential.

Link to Third Party Websites
In relation to hyperlinks to other websites provided on our website, we are not responsible for the privacy policy or content of these other websites. We encourage you check the privacy policy for such third party websites to understand the ways in which your personal data may be handled by those third parties.

Does BAANKA use ‘cookies’?

We use data collection devices such as “cookies” on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices.

Contacting Us
You can reach our customer support team to address any of your queries or complaints related to product and services by writing to info@baanka.com

Last updated: December 24, 2021.